Return Policy

Each handmade personalized gift is made from love by me. This shop uses professional grade equipment to ensure the highest quality results. Before your gifts leave the shop I personally inspect each and every item vigorously for quality and accuracy. This is the final step before your gifts are packaged and sent to you or someone special.

Cleary, personalized gifts will not be accepted for return. We are all human and make mistakes therefore I ask that you please review your personalization information very thoroughly before submitting your order. Understandably, we are unable to accept cancellations on orders once they are placed. 

NOTE: AWILLC.SHOP also reserves the right to cancel your order at our discretion if the order is deemed to be inappropriate for language, content or copyright material.

Damages, Issues & Concerns 

Please inspect your order upon arrival and contact my shop immediately if the item is defective, damaged or if you received the wrong item, so that I can evaluate the issue and make it right. Please document the situation thoroughly. Please do this within 48 hours of receiving your order. Anything outside of this time frame will not be honored. 

Sale Items

Unfortunately, we cannot accept returns on sale items.

Price Adjustments/Sales

If your gift goes on sale we do not provide any price adjustments. The purchase price of all transactions are Final.